Increase Your Google AND Facebook Business Reviews With TrueRatingApp (True Rating App)

You already know that customer reviews on your business’ Google Plus & Facebook page are important. Positive ratings and reviews help boost your ranking position in the search results and let potential customers know how awesome you are via digital word of mouth. It’s simple: More positive online reviews and ratings = higher placement in Google, Facebook results and increased conversions. In fact, 67.7% of respondents in a recent Google Consumer Survey said that online reviews impact their purchasing decisions.

Acquiring Google Facebook business reviews, however, can be a bit more challenging. Your customers are busy and it takes some time to search for your business’ Google Plus page and navigate to the review section and then share an experience.

Make it quick and easy for your customers to leave a great review on Google & Google with a single click. Below we’ve outlined how to use TrueRatingApp to improve your Google Plus  & Facebook review page. 

Create A Direct Link for Desktop/Laptop Computers

  1. Get Direct review URL for your Facebook and Google Plus business page. For example, the Facebook review URL looks like this:
  2. Copy the link you created and give it to your customers. It will bring them directly to the review page where they can write an online review.

Create A Direct Link for Mobile Devices for Google Page

You’ll need to create a different direct link to provide to your customers writing a Google business review from their phone or mobile device. Here’s how to do it:

  1. From your mobile phone, go to your browser and search for your business name. For example, we’d search for “Click Here Publishing.”
  2. Scroll down the search results to your Google Plus page (it’s the blue bar business listing that shows your business photo and map). Click on the blue bar with your business name.  This will bring you to your Google Plus business page.
  3. On your Google Plus page, scroll down a bit until you see “Rate and review.” Click on the 5 stars. The review box will pop up. (Note: You must have a Gmail account to leave a Google business review. If you are not signed in to your Gmail account when you click on “Rate and review,” you will be prompted to sign into Gmail before the review window will pop up.)
  4. When the review box pops up, copy the URL in the address bar. Paste the URL somewhere that you can save and edit it (e.g. paste it into a notepad on your phone).
  5. Next, you’ll need to modify and shorten this URL a little bit so that the link will work on all mobile devices and browsers (Android, Apple, Chrome, Firefox, etc.).To modify, delete everything after the question mark, all the way up to right before the “q” (this is the start of your search term or “query”).
  6. TrueRatingApp (True Rating App) will share your Facebook and Google’s page review URL link with every customers visiting your Business.

You’ve already helped your customers make the right review now, make it easy for them to share that great experience with the world by providing a time-saving one-click option to review your business.

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Improve Customer Experience in Salon and SPA with TrueRatingApp

Salon and SPA industry is growing sector in India, in which businesses face huge competition to their services. Customer satisfaction and continues engagement is a golden take for such businesses. Also, there is a need for improving the customer experience and understanding the customer requirement in salon and SPA business.

TrueRatingApp could be solution for Salon and SPA business and this can help to improve the customer experience and understand the need of customer.

  • Engage customers
  • Understand what customer need
  • Understand how your staff handled the customer
  • Ask customer to provide some suggestion or feedback
  • Maintain and check number of time customer visited
  • Keep in touch with your customer through SMS

With TrueRatingApp, Salon and SPA Businesses are improving customer experience and understanding the need of customers.

The business gets following benefits:

  • Number of Customer visited in your Business
  • Average rating and review provided by your customer
  • Customer experience with your salon & SPA
  • Helps to understand the things that need to be improved in your business
  • Understand how your staff is treating your customer, Are you customer Happy or satisfied with your business.